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Cardinal Kia

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Detailed Look at The Kia Canada Warranty and Roadside Assistance Service

Detailed Look at The Kia Canada Warranty and Roadside Assistance Service

Driving a new vehicle should bring peace of mind, not uncertainty about potential repair costs. At Cardinal Kia, we take pride in explaining the exceptional protection that comes standard with every new Kia purchase. The comprehensive warranty package from Kia Canada offers some of the most extensive coverage periods in the industry, ensuring your investment remains protected for years to come.

Total Care Ownership Coverage

Kia's warranty program isn't just about basic protection—it's a complete ownership package that covers virtually every aspect of your vehicle. The aptly named "Total Care Ownership Coverage" includes multiple warranty types designed to address different vehicle components and potential concerns throughout your ownership experience.

The foundation of this coverage is the 5-year/100,000 km comprehensive warranty that protects nearly the entire vehicle against manufacturing defects. This coverage significantly exceeds the industry standard 3-year warranty offered by many competitors, giving you extended protection without additional cost.

Powertrain Protection

Your vehicle's powertrain components—the engine, transmission, axles, differentials, and driveshafts—receive dedicated coverage under Kia's powertrain warranty. This 5-year/100,000 km protection ensures the most expensive mechanical components of your vehicle remain covered for an extended period.

Should any of these critical powertrain components require repair due to manufacturing defects, Kia will handle the repairs at no cost to you during the warranty period, using genuine Kia parts and factory-trained technicians.

Specialized Coverage for Hybrid and Electric Vehicles

Kia's commitment to advanced technology extends to specialized warranty protection for hybrid and electric vehicles. The high-voltage components in these vehicles receive extended coverage:

  • Hybrid and Plug-in Hybrid components: 8-year/150,000 km warranty 
  • Electric Vehicle (EV) components: 8-year/150,000 km warranty 
  • EV/HEV/PHEV high-voltage battery: 8-year/160,000 km warranty

This robust protection addresses the unique components of electrified vehicles, allowing you to embrace new technology with confidence.

24/7 Roadside Assistance

Beyond protecting against manufacturing defects, Kia's warranty package includes 5 years of unlimited-mileage roadside assistance. This service operates 24 hours a day, 7 days a week throughout Canada and the continental United States.

The roadside assistance program provides comprehensive support including:

  • Mechanical breakdown towing service 
  • Emergency battery boost and charging station transport for EVs 
  • Tire changes (with your spare or mobility kit) 
  • Lockout service if your keys are accidentally locked inside 
  • Gas delivery (up to 10 litres) 
  • Trip interruption benefits for breakdowns more than 100 km from home 
  • Winching/extrication services

Accessing these services is simple—you can call directly or use the Kia Roadside Assistance mobile app available for both iOS and Android devices.

Additional Coverage Areas

Kia's warranty also extends to other important areas:

  • Anti-perforation warranty: 5 years/unlimited mileage against rust-through 
  • Emission control systems: 8 years/130,000 km coverage 
  • Paint defects: 3 years/60,000 km protection 
  • Adjustments for consumable items: 1 year/20,000 km coverage 
  • Audio systems: 3 years/60,000 km (if installed prior to delivery)

These supplementary warranties ensure nearly every aspect of your vehicle receives appropriate protection throughout your ownership experience.

Maintaining Your Warranty

While Kia's warranty coverage is comprehensive, maintaining your vehicle properly is essential to preserving this protection. Following the scheduled maintenance outlined in your owner's manual helps ensure warranty coverage remains valid.

At Cardinal Kia, our service department keeps detailed records of all maintenance performed, providing documentation that can be crucial if warranty service is ever needed. Our factory-trained technicians use only genuine Kia parts, maintaining your vehicle to the exact specifications that Kia requires for warranty compliance.

Cardinal Kia: Your Warranty Support Team

As your local Kia dealership, Cardinal Kia serves as your direct liaison for all warranty-related matters. Our service advisors can quickly determine warranty coverage for any repair, manage the claim process with Kia Canada, and ensure you receive the full benefits of your warranty protection.

Should you ever experience a concern with your vehicle, bringing it to Cardinal Kia means you'll have advocates who understand the intricacies of your warranty coverage and can help navigate the process efficiently.

Your Kia's warranty represents substantial value—up to 8 years of protection for certain components. Our team ensures you receive every benefit you're entitled to under this comprehensive program.

Ready to experience the confidence that comes with Kia's industry-leading warranty protection? Visit Cardinal Kia today to explore our lineup of vehicles backed by this exceptional coverage, and drive away knowing you're protected for the road ahead.

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